Supervisor, Supply Chain Operations

About the role

The Supervisor, Supply Chain Operations leads a team responsible for distribution and packaging activities, ensuring shipments are accurately processed and delivered. This position works closely with other departments to meet business needs and uphold Nintendo’s operational standards.

Key responsibilities

• Forecast work volume, create schedules, and adjust staffing levels to meet demand.
• Act as liaison between supply chain and other internal teams.
• Set performance goals and deadlines aligned with company vision.
• Monitor inbound and outbound shipments for accuracy, tracking, and transfer.
• Investigate and resolve freight discrepancies.
• Oversee automated and manual production or pick‑/pack lines.
• Manage complex projects with shifting deadlines.
• Ensure compliance with training, safety, and OSHA guidelines.
• Drive process innovation and develop metrics for quality and efficiency improvements.
• Assist in budget planning and reporting of key financial drivers.
• Evaluate team performance and participate in semi‑annual reviews.
• Coordinate with HR to address personnel and performance issues.
• Participate in hiring decisions for hourly staff and recommend salary levels.

Required profile

• Minimum of four years of related supply chain experience (preferred).
• At least one year of supervisory experience.
• Strong organizational and coaching abilities.
• Ability to identify team strengths and delegate tasks effectively.
• Excellent problem‑solving and communication skills.

Required skills

• Knowledge of OSHA regulations and safety standards.
• Basic business finance understanding for budgeting and metric reporting.