Strategic Account Manager

About the role

Square is looking for a seasoned Strategic Account Manager to own and grow relationships with its largest Food & Beverage sellers on the West Coast. You will act as the trusted advisor for high‑value restaurant partners, helping them leverage Square’s omnichannel ecosystem to expand revenue and streamline operations.

Key responsibilities

• Manage a portfolio of ~50 strategic Food & Beverage sellers in the San Francisco area and across the West Coast.
• Drive account‑based revenue through use‑case expansion, cross‑sell initiatives, and customized onboarding experiences.
• Serve as the voice of up‑market sellers to product teams, influencing roadmap decisions.
• Consult with senior restaurant leaders to define goals and recommend Square solutions.
• Identify technical opportunities, oversee project execution, and ensure successful implementation of Square’s tools.

Required profile

• Proven track record of exceeding sales and account‑growth metrics.
• Strong storytelling, organization, and persistence when influencing internal and external stakeholders.
• Comfortable working with technical frameworks and staying current on commerce trends.
• Ability to uncover mutual‑win opportunities and navigate complex negotiations.
• Self‑motivated, customer‑centric, and able to thrive in ambiguous environments.

Required skills

What we offer

• Opportunity to shape the growth of Square’s largest restaurant partners.
• Collaborative environment with cross‑functional product and engineering teams.
• Competitive compensation and benefits package.