Star Creator & Special Project Lead

About the role

TikTok is looking for an experienced Project Manager to lead special projects within the TikTok Shop US team. You will drive operational excellence for creator‑focused initiatives, using data‑driven insights to improve productivity and cross‑functional collaboration.

Key responsibilities

• Develop deep knowledge of e‑commerce creator operations, workflows, and systems.
• Use data‑driven insights to track performance and identify improvement opportunities.
• Collaborate with cross‑functional teams to align priorities and execute business strategies.
• Optimize operational processes to increase overall productivity.
• Establish best‑in‑class frameworks for cross‑team collaboration.
• Lead projects in creator performance management, high‑potential creator incubation, merchandising matchmaking, and content quality improvement.

Required profile

• Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.
• Strong analytical skills with a data‑driven mindset.
• Experience in program/project management, consulting, change management, or operations strategy.
• Proven ability to manage projects from inception to successful implementation.
• Hands‑on experience in process optimization and scaling efficiency initiatives.
• Demonstrated success collaborating with or managing cross‑functional teams.

Required skills

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, MS Project).
• Proficiency in SQL.
• Experience with BI platforms such as Looker or Tableau.