Sr Director Analyst, Supply Chain Research (WMS, Robotics, AI)

About the role

Gartner is hiring a Senior Director Analyst for its Supply Chain research team, focused on warehouse systems and technologies (WMS, robotics and AI). The role advises business and technology clients on how to prepare a business case, choose vendors and implement warehouse and fulfillment systems, and contributes to Gartner's research, Magic Quadrants and Market Guides. It is a home-office, remote position in North America (Eastern or Central time preferred).

Key responsibilities

• Advise clients on selecting vendors, consultants and systems integrators, and on implementing warehouse and fulfillment systems.
• Research and write about the vendor marketplace, warehouse automation and robotics, and emerging warehouse AI (embedded AI, agentic AI, generative AI).
• Contribute to Gartner-wide research, including Magic Quadrants and Market Guides.
• Prepare and deliver presentations and materials at conferences, association events and client briefings.
• Support the Gartner Supply Chain sales cycle and run on-site or virtual advisory sessions with clients.
• Review peer research, lead research community meetings and collaborate with peers on thought-leading research.

Required profile

• Minimum of 7 years of experience in systems and solutions for automating and optimizing warehousing and distribution.
• Extensive familiarity with WMS systems and their implementation; first-hand knowledge of multiple vendors' WMS solutions is highly desirable.
• Experience with warehouse automation, WCS/WES and warehouse robotics is sought; experience with AI in warehouse applications is highly desirable.
• Preferred background: software vendor development or product management, or consulting with a focus on WMS implementations; or an IT/business role such as enterprise architect, solutions architect, business technology analyst or application manager.
• Bachelor's degree in information systems, supply chain/logistics or computer science preferred, or sufficient work-related experience.
• Domestic and international travel of about 10-20% may be required.

Required skills

• Good understanding of end-to-end supply chain concepts (plan, source, make, deliver, service) and senior-level knowledge of logistics operations and technology.
• Strong writing and presentation skills, with the ability to explain complex ideas and present to large groups.
• Strategic, analytical thinking, project planning and management, and collaboration in a diverse team.

What we offer

• Base salary estimated between 172,000 and 202,500 USD, with possible bonuses or an uncapped sales incentive plan.
• Hybrid work, generous PTO, 401k match up to 7,200 USD per year, and the option to buy company stock at a discount.