Spares Demand Planning Supervisor

About the role

KLA's Spares Supply Chain Management team within its Services organization is looking for a Spares Demand Planning Supervisor in Phoenix, Arizona. The role leads a team of spares demand planners and ensures that the right spare parts are available at the right place and time to support global customers. It sits in the KLA Services group, which covers service sales, marketing, supply chain, field operations, engineering, product training, digital solutions and technical product support.

Key responsibilities

• Lead and coach a team of spares demand planners, covering performance management and career development.
• Apply product expertise across NPI, volume manufacturing and mature product lifecycles to plan and stock spares optimally.
• Own end-to-end demand planning for assigned product lines, linking installed base trends, failure behavior and business priorities.
• Turn business objectives and service targets into demand plans that drive inventory, replenishment and repair strategies.
• Monitor metrics such as fill rate, inventory levels and forecast accuracy, and run root cause and corrective action analyses.
• Partner with Supply Planning, PSO, Services Operations, Finance and regional stakeholders, and act as escalation point for complex demand issues.
• Drive continuous improvement of planning processes, data quality, assumptions, documentation and system usage, and support cross-functional forums.
• Communicate demand insights, risks and trade-offs clearly to leadership and stakeholders.

Required profile

• Bachelor's degree in Supply Chain, Operations, Engineering, Business or a related field; preferred: Master's degree with 3 years of related experience, or Bachelor's with 5 years.
• 5+ years in demand planning, supply chain planning or a related analytical role.
• 2+ years managing or supervising employees, or leading teams and workstreams.
• Demonstrated experience developing demand plans that affect inventory, service levels and financial performance.
• Comfortable in an ambiguous, fast-paced environment with competing priorities.

Required skills

• Proficiency in data analysis and forecasting concepts.
• Strong written and verbal communication, including executive-level presentations.
• Ability to work across global teams and time zones.
• Preferred: experience with MRP/ERP systems, data visualization tools, and service spares or aftermarket planning concepts.

What we offer

• Base pay range of $74,700 to $127,000 annually, depending on role, level and location.
• Possible performance incentives and benefits such as medical, dental, vision, life insurance, 401(k) with company match, ESPP, tuition reimbursement, EAP, paid time off and family care leave.