Solutions Account Manager – Research Intelligence (Great Lakes)

About the role

As a Solutions Account Manager for Research Intelligence, you will partner with universities and research institutions across the Great Lakes region to embed AI‑powered data and analytics tools into their discovery workflows. This role blends strategic account leadership with consultative selling to help academic leaders accelerate research outcomes.

Key responsibilities

• Drive revenue growth for AI‑enabled research intelligence platforms, data licensing and solutions products.
• Promote AI‑driven discovery, analytics and insight tools to improve research efficiency.
• Use a consultative sales approach to understand challenges and design tailored solutions.
• Build and manage strategic relationships with libraries, research offices and senior academic leaders.
• Develop and execute account plans that expand partnerships and deliver long‑term value.
• Maintain accurate forecasting and pipeline management using Salesforce, Gong and Clari.
• Gather market and competitive insights to inform product and go‑to‑market strategy.
• Represent the company at academic conferences and higher‑education events.

Required profile

• Proven experience managing complex accounts and meeting revenue targets in a consultative sales environment.
• Ability to engage credibly with senior academic, research or institutional stakeholders.
• Strong understanding of data, analytics or technology‑enabled solutions, with curiosity about AI in research.
• Excellent communication, presentation and relationship‑building skills.
• Strategic thinker who can translate customer needs into actionable account plans.
• Self‑motivated and able to work independently while collaborating with cross‑functional teams.

Required skills

• Salesforce
• Gong
• Clari

What we offer

• Flexible, home‑based work arrangement supporting work‑life balance.
• Opportunity to shape the future of research with cutting‑edge AI tools.
• Access to world‑class data and intelligent technologies.