Solutions Account Manager, Research Intelligence (Great Lakes)

About the role

You will partner with academic institutions across the Great Lakes region to transform research workflows using AI‑powered intelligence platforms. The role blends strategic account leadership with consultative selling, helping universities accelerate discovery and improve decision‑making.

Key responsibilities

• Drive revenue growth for AI‑enabled research intelligence, data licensing and solutions products.
• Champion AI‑driven discovery, analytics and insight tools to help customers work faster.
• Use a consultative sales approach to understand challenges and design tailored solutions.
• Build and manage strategic relationships with libraries, research offices and senior academic leaders.
• Develop and execute account strategies that expand partnerships and deliver long‑term value.
• Maintain accurate forecasting and pipeline management using Salesforce, Gong and Clari.
• Gather market and competitive insights to inform product and go‑to‑market strategy.
• Represent Elsevier at academic conferences and higher‑education events.

Required profile

• Proven experience managing complex accounts and meeting revenue targets in a consultative sales environment.
• Ability to engage credibly with senior academic, research or institutional stakeholders.
• Strong understanding of data, analytics or technology‑enabled solutions with curiosity about AI in research.
• Excellent communication, presentation and relationship‑building skills.
• Strategic thinking with the ability to translate customer needs into actionable account plans.
• Comfort working with CRM and forecasting tools.
• Ability to work independently while collaborating with cross‑functional teams.

Required skills

• Salesforce
• Gong
• Clari

What we offer

• Healthy work‑life balance with flexible remote work.
• Opportunity to shape the future of research through cutting‑edge AI tools.