Shipping Operations & Fulfillment Coordinator

About the role

The Shipping Operations team at CloudTrucks is building a centralized function to support Sales, Operations, Customer Success, and Safety. As the Shipping Operations & Fulfillment Coordinator you will own end‑to‑end order fulfillment, inventory management, and partner relationships while working onsite in Dallas.

Key responsibilities

• Execute daily order fulfillment tasks: processing, picking, packing, and preparing shipments for overnight delivery.
• Manage inventory: restock, organize, and forecast demand to align with growth projections.
• Maintain relationships with shipping partners, vendors, and suppliers.
• Identify and implement ways to centralize shipping across the company and streamline processes through cross‑functional collaboration.
• Develop and document Standard Operating Procedures for the Shipping Operations & Fulfillment team.
• Ensure high quality assurance, driving NPS and CSAT scores for onboarding customers.

Required profile

• 2+ years of experience in consulting, project management, logistics operations, or supply chain.
• Self‑sufficient problem solver who can roll up sleeves and think in systems.
• Proven track record of meeting KPIs and delivering results.
• Strong written and oral communication skills.

Required skills

• Google Suite
• Salesforce (preferred)