Shift Supervisor Level 1 - Car Wash

About the role

Circle K is hiring a Shift Supervisor Level 1 for its car wash at Store 2743537 in Groveport, Ohio (3765 South Hamilton Road). The position is full-time, covering days and evenings, and reports to the Site Manager. It requires working weekends and being able to supervise with minimal direction.

Key responsibilities

• Provide prompt, courteous customer service: greet customers, answer questions and explain the wash options available.
• Ensure customers are satisfied and report inquiries, incidents and issues promptly.
• Complete all Car Wash Attendant duties, with 60% of time spent on customer interaction.
• Keep the site clean and maintained (30%), and handle opening/closing procedures (5%).
• Troubleshoot basic XPT and DRB issues, follow the DRB protocol and read the Supervisor Level DRB training course.
• Attend Preventative Maintenance training and complete the 5-day Preventative Maintenance course.
• Assist the Site Manager with tunnel and chemical room equipment repairs, including cleaning solenoids, and enforce safety policies.

Required profile

• High school diploma or GED preferred.
• At least 6 months as a Car Wash Attendant before advancement.
• Customer service and some car wash experience preferred.
• Able to work weekends and in damp, humid and outdoor variable weather conditions.
• Physical demands include standing and walking all day, lifting regularly up to 25 lbs and occasionally up to 50 lbs, and wearing PPE such as hearing, eye, foot and hand protection.

Required skills

• Excellent communication, active listening, sales and customer service skills.
• Ability to anticipate customer needs and work independently when the Site Manager is off site.
• Understanding of chemical room equipment and ability to clean solenoids.

What we offer

• Pay of $15.00-$26.00 plus commission.
• Paid vacations and medical, dental and vision coverage.
• 401K plan with company match.
• Free employee car wash membership and tuition reimbursement.