Shift Lead - Taco Bell, Hays, KS

About the role

This is a Shift Lead position at a Taco Bell franchise in Hays, Kansas (address 1730 Vine Street). You support the Restaurant General Manager (RGM) by running great shifts in a self-sufficient way, taking ownership of problems and helping colleagues. The job is listed as restaurant management, and the franchisee is the only employer.

Key responsibilities

• Run shifts consistently, ensuring customer satisfaction, neat appearance and company uniform, and resolving complaints quickly.
• Complete the MIC (Manager-In-Charge) Success Routine and Shift Excellence tasks, and give regular feedback to Team Members.
• Help train Team Members, resolve conflicts with the RGM, and assist with profit and loss management, cash control, inventory and labor.
• Oversee product preparation, rotation, portioning, cooking and holding times, and help with facility maintenance and health and safety.
• Follow the posted schedule, use the approved timekeeping system, and report absences in advance.
• Perform other duties as required, such as sweeping, mopping, stocking shelves and coolers, cleaning the parking lot and grounds, and handling trash.

Required profile

• At least 18 years old, able to pass a background check and drug test.
• Reliable transportation and ability to do basic business math.
• Able to stand, walk, lift up to 50 lbs and stoop for 90% of a shift, and to clean the parking lot and grounds.
• Strong preference for internal promotion from the Hourly Champion position.