Service Technician – Indianapolis

About the role

We are seeking a Service Technician in Indianapolis to maintain and repair Konica Minolta office equipment. The role involves technical diagnostics, break/fix, installations, and customer support, with paid training and a $1,500 sign‑on bonus.

Key responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, hardware removal, and connectivity troubleshooting.
• Use and maintain a variety of tools and gauges to diagnose production machinery.
• Drive to customer sites within the assigned territory, manage inventory, and keep customers informed on scheduling.
• Develop professional customer relationships and ensure high satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and update Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to resolve customer issues.

Required profile

• 0–2 years experience servicing or repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Willingness to travel to customer sites and maintain a professional demeanor.

Required skills

• CompTIA A+ certification (preferred).
• CompTIA Network+ certification (preferred).
• Basic IT networking knowledge.
• Proficiency with diagnostic tools and gauges.

What we offer

• Hands‑on and computer‑based training on current and upcoming technology products and services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company‑provided laptop and phone.
• Inclusive and flexible workplace environment.
• Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401(k), employee assistance and tuition reimbursement.