Service Coordinator
mtm-llc
Job description
About the role
We are looking for a dedicated Service Coordinator to serve as the first point of contact for our customers. In this call‑center position you will deliver exceptional service, resolve inquiries and support customers through effective communication and problem‑solving.
Key responsibilities
- Answer incoming calls and inquiries in a professional manner.
- Provide accurate information about products and services.
- Analyze customer needs and suggest appropriate solutions.
- Maintain detailed records of interactions in our computerized system.
- Use medical terminology when handling healthcare‑related questions.
- Collaborate with team members to improve service delivery and processes.
- Follow up on unresolved issues to ensure customer satisfaction.
Required profile
- Previous experience in customer service or a call‑center environment.
- Bilingual proficiency in English and Spanish is a strong advantage.
- Strong analytical skills to assess customer needs.
- Excellent verbal communication with clear and concise delivery.
- Proficiency with computers and call‑center software.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United States.
Salary: Retail Service Specialist Based on 176 job offers in the United StatesSalaries by job title
- Delivery Specialist 330
- Line Cook 261
- Restaurant Host 251
- Dishwasher 241
- Shift Supervisor 226
- Parts Specialist 208
- Server - Red Robin 140
- Freight Dispatcher – Earn $1,500–$3,000+ Weekly 124
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 3 days from now
18 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
mtm-llc