Senior Systems Engineer

About the role

Trace Systems is seeking a Senior Systems Engineer to provide Tier III systems administration and environment support for production A2G2 systems and the Scott AFB, Illinois site. The engineer sustains servers and platforms, coordinates outages, resolves complex problems and evaluates system readiness for releases and mission events. The associated project is currently in the proposal stage.

Key responsibilities

• Install, support, maintain and administer servers and other computer systems in production and non-production environments.
• Plan for and respond to service outages and coordinate scheduled maintenance with the GSOC.
• Assess whether existing hardware can support application changes and identify required products, hot fixes and upgrades.
• Monitor, respond to and update trouble tickets, and provide ad hoc ticket-trend analysis.
• Analyze production performance metrics and recommend actions to Government stakeholders.
• Coordinate problem resolution across system, application, component and infrastructure areas and document outcomes.
• Capture, document and verify test-environment requirements before mission or test events.
• Assess new products and releases and provide analysis and fielding recommendations.
• Administer environments using Government-authorized tools, methods, security controls and configuration standards.

Required profile

• Active, in-scope US Government Top Secret clearance (minimum); US citizenship is required.
• Meets the applicable DoD 8140 qualification requirements for the assigned work role (Work Role 451 System Administrator, Advanced proficiency).
• 5+ years of systems engineering or administration experience supporting enterprise production environments.
• Strong verbal and written communication skills and ability to work in a secure DoD environment.

Required skills

• One of the following, or ability to obtain it within six months: Microsoft 365 Certified Enterprise Administrator Expert, RHCSA or VCP.
• DoD-approved IA baseline certification, or ability to obtain it within six months.
• Experience with server operations, virtualization, patching, troubleshooting, backups, performance analysis and outage coordination.
• Preferred: experience with Microsoft 365, Red Hat, VMware, classified networks, SIL environments, EACN or A2G2, and with ServiceNow, automation, DISA STIGs, high availability or disaster recovery.

What we offer

• Salary range of $85,000 to $110,000, depending on location, experience and performance.
• Health insurance, flexible spending accounts, wellness program, life and disability insurance, retirement savings plan, company holidays and paid time off.