Senior Store Manager – Retail (Gilroy Premium Outlets)

About the role

Levi’s is seeking an experienced Senior Store Manager to lead the Gilroy Premium Outlets location. The role oversees a store with annual sales of $15 million or more, driving profitable growth while strengthening brand equity.

Key responsibilities

• Leverage corporate partnerships and business intelligence to shape localized strategies and provide feedback to global teams.
• Coach, train, and follow up with all store managers to ensure customer service, operational, and visual merchandising standards are met.
• Develop an in‑store leadership team through the Brand Service Leadership program and other training opportunities.
• Communicate leadership directives throughout the store and ensure successful implementation of Levi’s customer service and sales philosophies.
• Meet or exceed daily sales and performance goals by modeling performance, setting targets, and continuously coaching the team.
• Recruit, select, supervise, evaluate, and retain top talent, fostering a high‑performing workforce.
• Oversee loss prevention, inventory control, safety, and security programs, maintaining proper control of assets and merchandise.
• Manage payroll, oversee physical inventory preparation and counts, and recommend merchandise replenishment plans based on store capacity.

Required profile

• Proven senior‑level retail management experience, preferably with annual sales of $15 million or higher.
• Strong leadership and people‑development skills, with a track record of building high‑performing teams.
• Excellent analytical ability to interpret business data and drive localized strategies.
• Demonstrated ability to achieve sales targets and operational excellence.
• Commitment to Levi’s brand values, sustainability initiatives, and customer‑first mindset.

Required skills

• Retail POS systems
• Inventory management software
• Loss prevention procedures