Senior Salesforce Scrum Master

About the role

The Senior Salesforce Scrum Master will lead Agile delivery for Salesforce and enterprise technology initiatives within LSU OCE. Acting as a servant leader, you will guide cross‑functional teams to deliver high‑quality solutions efficiently while fostering transparency and continuous improvement.

Key responsibilities

• Facilitate all Agile ceremonies, including daily stand‑ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Collaborate with Salesforce Business Analysts, developers, product owners, and stakeholders to align priorities and clarify requirements.
• Track project progress, manage timelines, identify risks and dependencies, and provide status reports to leadership.
• Remove impediments and proactively address issues that affect team productivity or sprint commitments.
• Administer Jira workflows, boards, dashboards, permissions, and reporting to ensure visibility and governance.
• Promote Agile best practices, team accountability, and continuous process improvement.

Required profile

• Bachelor’s degree in Computer Science or a related field.
• Minimum of 5 years of experience in project management and leading Scrum teams.
• Proven ability to work with Salesforce development teams and drive Agile delivery.

Required skills

• Salesforce
• Jira
• Scrum
• Agile methodology