Senior Programme Management Assistant

About the role

The Senior Programme Management Assistant will support the Business Transformation Unit of the United Nations Joint Staff Pension Fund – Pension Administration. Based in Manhattan, the role contributes to large‑scale transformation initiatives that improve service delivery and operational efficiency.

Key responsibilities

• Provide end‑to‑end programme and project management assistance for complex initiatives such as Continuous Improvement, Process Mapping, and Streamlining.
• Support performance measurement through KPI development, benchmarking, and benefits monitoring.
• Research, compile, analyse, and summarise data on a wide range of programmes and projects, highlighting key issues and trends.
• Prepare and present basic information and reports to senior management as needed.

Required profile

Required skills

• Process Mapping
• Performance Measurement (KPIs)
• Benchmarking
• Benefits Monitoring
• Data research and analysis

What we offer

• Up to six weeks of annual leave per year
• Defined benefit pension plan
• Parental leave and comprehensive insurance
• Flexible working arrangements subject to operational needs
• State‑of‑the‑art office in the One Dag Hammarskjöld building