Senior Manager, Quality Assurance

About the role

The Senior Manager, Quality Assurance leads the implementation and maintenance of the Chesterton Quality System across multiple manufacturing sites. You will ensure products meet customer specifications, regulatory standards, and ISO 9001:2015 certification while driving continuous improvement and defect prevention.

Key responsibilities

• Manage and evaluate all quality activities across several factories, ensuring effectiveness and compliance.
• Identify and close gaps in quality training and information that affect line operators.
• Communicate with customers, suppliers, certification bodies, and agencies on compliance matters.
• Deploy robust process‑control systems to detect and correct abnormal processing conditions.
• Act as subject‑matter expert for Chesterton Quality System policies and standards.
• Engage line operators in developing and implementing quality improvement initiatives.
• Execute performance‑management practices to address quality‑related issues.
• Use data‑driven methods to prioritize improvements and lead root‑cause corrective actions.

Required profile

• Proven senior‑level experience leading quality assurance programs in a multi‑factory environment.
• Strong knowledge of ISO 9001:2015 certification requirements.
• Demonstrated ability to work with customers, suppliers, and regulatory agencies.
• Excellent analytical and problem‑solving skills with a focus on continuous improvement.

Required skills

• ISO 9001:2015 quality management system
• Statistical process control and quality tools (e.g., Six Sigma, FMEA)
• Root‑cause analysis and corrective‑action planning
• Data analysis for performance monitoring