Senior Manager, Logistics Operations & 3PL

About the role

We are seeking a Senior Manager to lead outsourced distribution and fulfillment across the Americas for a leading luxury fashion brand. The role ensures high‑performing, scalable omnichannel logistics that support retail, e‑commerce, wholesale and reverse‑logistics operations.

Key responsibilities

• Own operational governance and performance management for third‑party logistics providers across the Americas.
• Build and maintain executive relationships with logistics partners, driving accountability, transparency and service excellence.
• Lead quarterly business reviews, KPI scorecards, SLA frameworks and corrective‑action plans.
• Oversee 3PL execution for e‑commerce fulfillment, retail replenishment, wholesale distribution, cross‑dock, outlet inventory and reverse logistics.
• Manage volume fluctuations, capacity constraints, labor planning and peak‑readiness with partners.
• Partner with 3PLs and internal teams to improve inventory visibility, accuracy, cycle‑count compliance and reconciliation.

Required profile

• Extensive experience in logistics operations and warehouse fulfillment.
• Proven vendor governance and 3PL management expertise.
• Strong structured problem‑solving ability and track record of operational transformation.
• Ability to lead cross‑functional teams in a complex, outsourced environment.

Required skills

What we offer

• Dynamic, people‑centric corporate culture.
• Opportunities for career growth within a globally admired luxury brand.
• Exposure to multi‑channel logistics across a leading fashion portfolio.