Senior Manager, Executive Office

About the role

The Senior Manager, Executive Office supports the Chief of Staff, President and CEO of Big Brothers Big Sisters of America. Working remotely from the Eastern Time Zone, you will orchestrate executive office operations, manage key partner relationships, and ensure the CEO has the resources needed to drive national priorities.

Key responsibilities

• Oversee day‑to‑day executive and national office administration.
• Design and implement a Salesforce‑based CRM strategy for donor, board, partner and stakeholder relationship management.
• Create and maintain a moves‑management pipeline to track high‑priority relationships across fundraising, advocacy and partnership goals.
• Train staff on CRM data hygiene, input protocols and workflow automation.
• Project‑manage CEO engagements, including agency visits and thought‑leadership convenings.
• Coordinate cross‑functional CEO initiatives with internal and external stakeholders to maximize impact.

Required profile

• Proven experience in a fast‑paced, high‑visibility executive support role.
• Exceptional organizational, planning and time‑management abilities.
• Ability to respond to requests outside normal business hours and adapt to shifting priorities.
• Strong communication skills and a collaborative mindset.

Required skills

• Salesforce

What we offer

• Full‑time, exempt position with a competitive benefits package.
• 100% remote work arrangement (EST time zone).
• Opportunity to influence the nation’s premier youth‑mentoring organization.