Senior Account Executive – Plumbing Services

About the role

The Senior Account Executive will act as the primary service representative for Hill Mechanical Services customers, managing existing accounts and driving new business across the plumbing and mechanical services portfolio. This full‑time, onsite position requires a proactive sales approach and strong customer‑relationship skills.

Key responsibilities

• Make warm calls and develop leads for all Hill Group functions, logging them in the Hill Mechanical Services database.
• Interview prospects, assess needs, and provide tailored services, including maintenance agreements and repair projects.
• Prepare detailed estimates, contracts, and start‑up documentation; oversee project execution to completion.
• Submit proposals and estimates to senior management for review and approval.
• Monitor service tickets, follow up with clients, and ensure timely invoicing and receivable collection.
• Conduct regular meetings with major clients to review performance, upcoming needs, and satisfaction levels.
• Track daily account activity, address issues promptly, and report lead and contract status in monthly sales meetings.
• Renew and adjust maintenance contracts, pursuing upsell and cross‑sell opportunities.
• Represent the company at industry events such as BOMA, NAIOP, and IFMA.

Required profile

• Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology, Building Construction Management, or a related field.
• 7–10 years of experience in service sales, account management, or mechanical contracting.
• Demonstrated ability to work under pressure, prioritize tasks, and maintain high attention to detail.
• Excellent written and verbal communication skills.

Required skills

• Proficiency with Microsoft Word
• Proficiency with Microsoft Excel
• Proficiency with Microsoft Outlook
• Proficiency with Microsoft PowerPoint