Security Officer Support Clerk (Hybrid)

About the role

Allied Universal, a security and facility services company, is hiring a hybrid Security Officer / Support Clerk in Cupertino, California. The role combines frontline security operations with administrative support: you work primarily as a Security Officer while receiving training to cover Support Clerk shifts during PTO, leave, call-offs and other staffing needs. Pay is $25 per hour for Security Officer assignments and $30 per hour for Support Clerk assignments.

Key responsibilities

• Security Officer: patrol on foot, escort vendors and contractors, monitor for unsafe conditions and policy violations, respond to emergencies and alarms, control access at entrances and exits, assist visitors professionally, complete incident reports and activity logs, and communicate with supervisors, law enforcement or emergency responders.
• Support Clerk: act as the main liaison for incoming Security Officer Requests (SORs), process and review requests for completeness and compliance, determine staffing and resource needs, create and maintain post orders, update FileMaker Pro databases and contractor logs, coordinate with scheduling and leadership, modify requests for client changes or staffing shortages, and provide timely updates to clients and leadership.

Required profile

• High school diploma or equivalent; associate degree in Business Administration or a related field preferred.
• Three to five years of administrative experience in a fast-paced environment preferred; previous customer service or client-facing experience preferred.
• Excellent written and verbal communication, strong organization and attention to detail, ability to multitask and work independently and in a team.
• Availability to start within the stated start windows; licensing may be required depending on state and local laws.

Required skills

• Microsoft Office (Excel, Word, Outlook) required.
• FileMaker Pro or the ability to quickly learn database systems.
• Data entry and administrative software experience preferred.

What we offer

• Medical, dental, vision, basic life, AD&D and disability insurance.
• Enrollment in the company's 401(k) plan.
• 40 hours of vacation after one year of employment at eligible work assignments.