Security Field Supervisor (Unarmed)

About the role

Allied Universal, a security and facility services company, is hiring a Field Supervisor in Phoenix, Arizona. The supervisor supports operations for remotely managed accounts by supervising Security Professionals on site and making sure sites are covered at all times, working closely with Operations Managers on day-to-day supervision of remote service delivery. Pay is $21.80 per hour.

Key responsibilities

• Visit assigned post locations regularly to monitor performance, address daily issues, communicate policy changes, adjust staffing schedules and inspect posts for professional image, quality standards, and up-to-date post orders and records
• Conduct on-the-job training for new employees and when post orders change, covering orientation, post orders, routine duties and emergency responses
• Respond to call-offs during shifts, identify replacements, stand post until they arrive and help the scheduler with scheduling changes
• Identify personnel problems such as payroll or employee relations issues and report them to the Operations Manager and/or HR Director, possibly writing a report or helping with an investigation
• Administer counseling or disciplinary actions initiated by the Branch Manager or HR Director, but not make or initiate them independently
• Distribute information to posts as directed, obtain signed acknowledgements and return documents to the office
• Respond to client or site emergencies and ensure appropriate communication to Operations and the Branch Manager

Required profile

• High school diploma or equivalent
• Valid driver's license with at least one year of driving experience, no major violations in the last 36 months, no more than one at-fault accident or minor moving violation in the last 24 months
• At least three years of professional protective service (security) experience
• Licensing may be required depending on state and local laws
• Preferred: scheduling or operations management experience, and experience in security, law enforcement or the military

Required skills

• Legible handwriting and ability to write effective, concise reports
• Good independent judgment and discretion
• Oral and written communication skills and the ability to interact with clients
• Ability to prioritize multiple assignments and meet deadlines
• Preferred: working knowledge of Microsoft Office

What we offer

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays, five sick days and four personal days
• Vacation accrues at 3.08 hours biweekly, paid out only where required by law
• 401K subject to eligibility requirements based on full-time status