Secretary / Receptionist – Regional Office

About the role

The Secretary/Receptionist will be the first point of contact for visitors and callers to the CSEA Regional Office. This position provides essential administrative support while ensuring a professional and welcoming environment.

Key responsibilities

• Control access to the main entrance, screen visitors, maintain the visitor log and notify staff of arrivals.
• Operate the telephone switchboard, answer calls, provide information on CSEA programs, and route inquiries to the appropriate staff member.
• Process incoming mail, date‑stamp documents and distribute items to the correct personnel.
• Proofread, format and type correspondence, memoranda and other documents for staff.
• Maintain filing systems, manage brochure displays, schedule meeting‑room reservations and keep inventory of office supplies.
• Assist members with workshop registrations and enter data into the database.
• Perform additional duties as assigned by the Office Manager.

Required profile

• High school diploma or equivalent.
• Professional telephone etiquette and a friendly demeanor.
• Ability to type at least 30 words per minute with strong grammar and spelling.
• Successful completion of HR‑administered tests.

Required skills

• Proficiency with the Microsoft Office suite.

What we offer

• Starting salary of $42,459 per year, in accordance with the collective bargaining agreement.
• Opportunities for advancement to Grade 7 after two years of satisfactory performance.