Sales Representative

About the role

A reputable retailer located in the heart of Phoenix is seeking a motivated Sales Representative to join our team.

Key responsibilities

• Serve customers by selling products and services, addressing their needs.
• Maintain and grow existing accounts while establishing new accounts through daily calls on current and potential customers.
• Welcome prospective customers, understand their needs, and recommend appropriate products and services.
• Provide regular updates to management through daily, weekly, and monthly reports.
• Stay informed on market trends by gathering information on pricing and products.
• Recommend product and service changes based on customer feedback and market developments.
• Resolve customer complaints by identifying issues, proposing solutions, and reporting to management.
• Collaborate with marketing and other departments to enhance customer communication by sharing client feedback.

Required profile

• Matric certificate.
• At least 1 year of work experience.
• Marketing, promotions, or advertising sales experience would be an advantage.

Required skills

• Ability to understand a wide range of product information, solve client inquiries, and close sales.
• Customer‑focused with strong active listening skills.
• Goal‑oriented with negotiation, closing sales, and relationship‑building abilities.
• Confident with strong product knowledge and presentation skills.
• Excellent communication, problem‑solving, and interpersonal skills.