Sales Relationship Manager

About the role

Manifest Health is looking for a proactive, sales‑oriented Relationship Manager to own and grow relationships with existing and prospective clients. This full‑time, onsite position will be based in our Princeton office and focuses on strengthening client engagement, identifying upsell opportunities, and driving recurring revenue.

Key responsibilities

• Serve as a primary point of contact for past, current, and prospective clients.
• Proactively reach out to introduce services, maintain engagement, and ensure consistent communication.
• Build and nurture long‑term relationships to increase client retention and satisfaction.
• Identify upsell and cross‑sell opportunities and drive recurring revenue.
• Re‑engage past clients and convert them into active accounts.
• Conduct regular outreach via phone, email, in‑person and virtual meetings.
• Track client interactions, opportunities, and pipeline activity in HubSpot.
• Develop account plans, monitor account health, and address risks.
• Collaborate with marketing and operations to improve messaging and service delivery.

Required profile

• 2–5+ years of experience in account management, relationship management, or sales.
• Strong communication skills, especially phone‑based outreach.
• Proven ability to manage and grow client relationships.
• Highly organized with the ability to handle multiple accounts simultaneously.
• Self‑motivated, results‑driven, and comfortable initiating conversations.

Required skills

• HubSpot (or similar CRM platform) experience.