Sales Operations Coordinator

About the role

Premier Foods is expanding its North American presence and is looking for a Sales Operations Coordinator to join a small, agile team supporting Grocery and Bakery channels. The role will be based in Chicago and involves hands‑on management of customer onboarding, item setup and promotional operations across major retail and e‑commerce platforms.

Key responsibilities

• Set up and maintain customer item data on portals such as Amazon Vendor Central, Walmart Retail Link, Syndigo/1WorldSync, GS1 and other retailer systems.
• Lead onboarding and activation of new SKUs, ensuring accurate product content, imagery, pricing, dimensions, compliance documents and marketing assets.
• Monitor item integrity, resolve setup errors, content gaps and system discrepancies across platforms.
• Maintain customer documentation including insurance, FDA and food‑safety certifications.
• Oversee promotional setup on the customer side, validate mechanics and timelines.
• Coordinate sample requests, imagery, and stock management for new product development and ongoing SKUs.
• Manage trade‑show logistics, booth booking, samples and follow‑up actions, working with Marketing on design requirements.
• Support sales with data analysis, reporting, insight generation and provide general administration and travel assistance.

Required profile

• Proven experience managing new item setup, retailer onboarding and portal maintenance for major retailers such as Amazon, Walmart, Target, Costco or Kroger.
• Hands‑on experience with Amazon Vendor Central, Walmart Retail Link, Syndigo, GS1 and similar customer portals.
• Strong attention to detail and ability to work in a fast‑paced, cross‑functional environment.

Required skills

• Amazon Vendor Central
• Walmart Retail Link
• Syndigo (or 1WorldSync)
• GS1 data standards