Sales Operations Coordinator

About the role

Levi’s sales operations team is looking for a Sales Operations Coordinator to support and evolve the B2B digital platforms that enable wholesale teams across the United States and Canada to engage customers. The role sits at the intersection of Sales, Product and Merchandising, ensuring seamless seasonal launches and a reliable user experience.

Key responsibilities

• Support daily operations of Levi’s B2B digital platforms used by sales teams and customers.
• Coordinate seasonal launches by managing product data, content and site readiness according to go‑to‑market timelines.
• Partner with Sales to translate business needs into requirements for Product and IT teams.
• Act as liaison between Sales and Product, communicating updates, priorities and outcomes.
• Monitor platform performance, identify issues and coordinate resolution with technical teams.
• Maintain accuracy of product and marketing content, including images and descriptions.
• Support user onboarding, training and ongoing communication to drive adoption.
• Manage user access, permissions and platform configuration.
• Identify workflow improvements and contribute to platform enhancements through feedback and UAT.
• Report to the Wholesale Site Operations Manager.

Required profile

• 2+ years of experience in eCommerce, digital operations, retail or wholesale environments.
• Experience supporting digital tools used by internal or external users.
• Proven ability to work with cross‑functional partners such as Sales, Product, Merchandising or Marketing.
• Comfort navigating fast‑evolving processes and triaging platform issues.
• Experience maintaining product data and site content accuracy.
• Data‑driven mindset with strong Excel usage.
• Familiarity with JIRA, Confluence or SharePoint.
• Learning mindset, adaptability and integrity.

Required skills

• Excel
• JIRA
• Confluence
• SharePoint

What we offer

• Hybrid work schedule (3 days onsite in San Francisco, Tuesday‑Thursday).
• Competitive salary range $53,500‑$78,400 per year.
• Opportunity to influence digital platforms supporting a global fashion brand.