Sales Associate – Retail Store (Petaluma, CA)

About the role

We are seeking a Sales Associate to join our Levi’s® Outlet Store in Petaluma, CA. The role focuses on delivering exceptional customer experiences, driving sales, and upholding the brand’s heritage in a fast‑paced retail environment.

Key responsibilities

• Demonstrate thorough knowledge of Levi Strauss & Company’s history and product line.
• Provide exceptional customer service using the 3C’s: Connect, Consult, Close.
• Achieve or exceed daily individual and store sales targets.
• Follow cash‑handling, security, safety, and loss‑prevention procedures.
• Assist stock associates with merchandise replenishment, security tagging, and pricing as needed.
• Maintain store visual standards and general housekeeping.
• Execute rapid floor refill using RFID‑enabled inventory processes.
• Utilize basic technology tools, including iOS devices and troubleshooting.

Required profile

• Flexible schedule including evenings and weekends.
• Ability to lift up to 40 lb and stand, walk, squat, or bend for extended periods.
• Minimum 1 year of customer‑service experience (preferred).
• High school diploma or GED (preferred).
• Attributes: structured, organized, methodical, consistent, adaptable.

Required skills

• Familiarity with iOS devices.
• Basic device troubleshooting.
• Understanding of RFID‑enabled inventory processes.

What we offer

• 3 weeks paid time off in the first year, increasing to 4+ weeks.
• Immediate medical, dental, and vision coverage with free premiums via Live.
• Paid volunteer hours and charity‑donation matching up to $2,000 per year.
• Opportunities to grow within a historic, innovative brand.