Sales and Service Banker

About the role

As a Sales and Service Banker at Santander in York, PA, you will act as a trusted advisor, building lasting relationships while delivering tailored banking, lending, and investment solutions. The role blends customer service excellence with proactive sales to support the branch’s growth.

Key responsibilities

• Provide personalized banking advice and identify cross‑sell opportunities.
• Process teller transactions accurately, including deposits, withdrawals, and transfers.
• Maintain cash drawer balances and handle cash securely.
• Educate customers on digital banking tools and self‑service options.
• Collaborate with team members to achieve branch sales targets.
• Ensure compliance with regulatory requirements and internal fraud‑prevention policies.
• Support nearby branches when business needs arise.

Required profile

• Strong interpersonal skills with a focus on customer satisfaction.
• Ability to understand and respond to customers’ financial needs.
• Attention to detail and accuracy in transaction processing.
• Commitment to maintaining a secure and compliant banking environment.

Required skills

What we offer

• Opportunities for professional growth within a global financial institution.
• Access to training on digital banking platforms and sales techniques.
• A collaborative, customer‑centric work environment.