Sales Administrator – Customer Onboarding

About the role

Renuity, the exclusive dealer for Kohler LuxStone Walk‑in Showers and Baths in the western United States, is seeking a Sales Administrator to support the sales team in Menomonee Falls, WI. The role focuses on onboarding new customer files, ensuring accurate data entry, and maintaining key sales documentation.

Key responsibilities

• Intake all new sales and audit paperwork and pricing according to SOPs.
• Conduct a “welcome call” to confirm customer information, collect signatures, and update the CRM.
• Compile weekly lists of completed jobs with before‑and‑after photos for the portfolio.
• Create and maintain specialized reports, records, and files required by the sales department.

Required profile

• Experience using Salesforce CRM and Microsoft Office applications.
• Strong written and verbal communication with a focus on problem resolution.
• Exceptional multitasking ability and capacity to work with minimal supervision.
• Keen attention to detail and excellent organizational skills.

Required skills

• Salesforce CRM
• Microsoft Office (Word, Excel, Outlook)

What we offer

• Competitive pay starting at $21 per hour.
• Medical, dental, vision, disability, and voluntary insurance options.
• 401(k) retirement plan.
• Paid vacation, paid holidays, and flexible spending accounts.