Residential Manager - Kelly Corners

About the role

Springbrook is hiring a Residential Manager for its Kelly Corners community home, which serves people with intellectual and developmental disabilities and those facing mental health challenges. The manager is a creative, flexible, organized and compassionate leader who ensures the home is a place of shelter, safety and serenity, and who trains, guides and engages the team of Direct Support Professionals.

Key responsibilities

• Oversee the overall function of the assigned location(s); schedule is typically Monday to Friday 8am to 4pm with one weekend day per month, with possible day, evening, overnight, weekend and holiday hours.
• Take part in the 24-hour on-call rotation, including responding in person for residents' health and safety.
• Hire, train, supervise, engage and retain Assistant Residential Managers and Direct Support Professionals.
• Ensure staff support the personal outcomes, safety and security of individuals receiving services.
• Conduct or take part in Life Plan meetings, assessments and other meetings with individuals and service providers.
• Review Habilitation Plans, monthly notes and Medicaid billing, and complete required documentation reviews for compliance with policies, procedures and laws.
• Follow all regulations, incident reporting, investigation processes and recommendations.
• Identify and correct safety hazards, including completing monthly fire drills.
• Audit resident personal allowance funds, maintain medication certification and uphold the organization's mission and vision.
• Manage schedules, time and attendance, PTO requests and staff operations; run regular staff meetings, monthly employee meetings, annual reviews and performance reports.
• Communicate regularly with families, advocates, legal guardians and treatment team members.

Required profile

• College degree preferred; a combination of education and experience may also qualify.
• At least 3 years of experience working with individuals with developmental disabilities preferred.
• Minimum 2 years of supervisory experience required; 4 years preferred.
• Good analytical, written and oral communication, interpersonal, time management and organizational skills.
• Must be able to lift 50 lbs independently and assist with heavier loads, and must meet the requirements to drive Springbrook vehicles.
• Must complete the Springbrook New Manager Orientation and be able to perform all physical interventions.

Required skills

• Computer literacy, including learning Springbrook operating systems and applicable software.
• Ability to create and present written reports and answer questions about them.
• Flexibility to work a changing schedule.