Resident Services Coordinator – Burbank

About the role

The Resident Services Coordinator provides front‑line customer service to prospective and current tenants while supporting property staff in delivering a high‑quality living experience. This full‑time position is based at Greystar’s Burbank community and requires weekend availability.

Key responsibilities

• Deliver effective customer service to prospective tenants, current residents, and property staff.
• Assist with planning, promoting, and executing resident activities and events.
• Issue lease violations, compliance notices, and resident communications while consistently enforcing community policies.
• Support property staff in maintaining a welcoming and well‑managed environment.
• Promote resident engagement initiatives to enhance community satisfaction.

Required profile

• 3–5 years of experience in resident services or a similar property‑management role.
• Proven ability to issue lease violations, compliance notices, and resident communications professionally.
• Experience coordinating resident events and engagement activities is a plus.
• Availability to work weekends (Thursday‑Monday schedule).

Required skills

What we offer

• Opportunity to work with a leading global real‑estate platform.
• Dynamic team environment focused on resident satisfaction.