Resident Services Coordinator – Brooklyn
Greystar · Brooklyn
Job description
About the role
The Resident Services Coordinator provides front‑line customer service to prospective and current tenants while supporting property staff. Working on‑site, the coordinator helps create a welcoming community and ensures residents enjoy a high‑quality living experience.
Key responsibilities
- Greet and orient new residents, assisting with utility set‑up and package deliveries.
- Develop and publish the property newsletter featuring events, services, and advertisements.
- Handle resident concerns such as neighbor disputes, maintenance requests, and general inquiries.
- Assist property staff in planning and executing resident activities and community events.
- Promote a positive living environment by addressing resident issues promptly and professionally.
Required profile
- Strong customer‑service orientation with the ability to interact effectively with tenants and staff.
- Good knowledge of property operations and community‑living processes.
- Excellent communication and problem‑solving skills.
Required skills
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Published 1 month ago
Expires 1 week from now
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Greystar
Brooklyn
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