Resident Service Coordinator

About the role

The Resident Service Coordinator supports prospective and current tenants and property staff by delivering high‑quality customer service and ensuring smooth day‑to‑day operations within a large, stabilized residential community.

Key responsibilities

• Provide front‑line assistance to prospective tenants, current residents and property staff.
• Orient new residents to the property, assist with utility set‑up and manage package deliveries and claim reminders.
• Coordinate resident activities and events, working closely with the property team to enhance the living experience.
• Maintain accurate resident records and support administrative tasks using property management software.

Required profile

• 1‑2 years of experience in a Resident Services or similar coordination role.
• Availability to work weekends as needed.

Required skills

• Proficiency with Yardi property management system.
• Experience using CRM platforms.
• Strong command of Microsoft Office applications.