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Remote Personal Injury Case Manager

NAVA Solution · Quito

Remote
Remote Mid 🇬🇧 English
Filevine Clio Litify SmartAdvocate Needles

Job description

About the role

We are seeking an experienced Personal Injury Case Manager to handle cases from intake through settlement for a U.S. law firm. The role is fully remote, fast‑paced, and requires strong communication with clients, insurers, medical providers, and attorneys.

Key responsibilities

  • Manage a high‑volume personal injury caseload from intake to settlement.
  • Serve as primary contact for English‑ and Spanish‑speaking clients.
  • Request, review, and organize medical records, bills, police reports, liens, and other documents.
  • Coordinate medical treatment and maintain communication with providers and insurance companies.
  • Prepare documentation for demand packages and track case deadlines.
  • Maintain accurate case notes in the case management system and provide regular updates to attorneys.

Required profile

  • 2+ years recent experience as a Personal Injury Case Manager at a U.S. law firm.
  • Fluent written and spoken English (Spanish is a plus).
  • Strong knowledge of the personal injury case lifecycle.
  • Ability to work independently in a remote environment.

Required skills

  • Proficiency with case management software such as Filevine, Clio, Litify, SmartAdvocate, or Needles.

What we offer

  • Salary $1,000–$1,200 USD per month, based on experience.
  • Performance bonuses.
  • PTO and health insurance.
  • Fully remote, long‑term opportunity with career growth.

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Published 2 months ago

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