Relationship Banker – Summerdale Branch

About the role

As a Relationship Banker at Santander’s Summerdale Branch in Enola, PA, you will act as a trusted advisor, helping customers meet their financial goals through personalized banking, lending and investment solutions. The role blends customer service with sales, aiming to grow the branch’s portfolio while delivering an exceptional experience.

Key responsibilities

• Achieve or exceed sales targets by promoting and cross‑selling banking products and services.
• Develop and maintain strong relationships with existing and prospective clients, understanding their financial needs.
• Prospect new customers through networking, referrals, lead calls and community engagement.
• Provide transactional, servicing and product support to meet customers’ financial requirements.
• Deliver a seamless, personalized experience across in‑person, phone and digital channels.
• Educate customers on digital banking tools and self‑service options.
• Ensure compliance with regulatory, risk and fraud policies.
• Collaborate with branch teammates and support nearby locations as needed.

Required profile

• Strong communication skills and ability to build lasting client relationships.
• Customer‑focused mindset with a proactive approach to problem solving.
• Ability to meet sales objectives and work collaboratively in a team environment.
• Commitment to compliance and ethical standards.

Required skills

• Knowledge of banking products and services.
• Familiarity with digital banking platforms.

What we offer

• Opportunities for professional growth within a global financial institution.
• Access to training and development programs.
• Supportive team environment focused on innovation and customer success.