Relationship Banker – Norwood, MA

About the role

As a Relationship Banker at Santander in Norwood, you act as a trusted advisor, helping customers meet their financial goals through personalized banking, lending and investment solutions while delivering exceptional service.

Key responsibilities

• Achieve or exceed sales targets by promoting and cross‑selling banking products and services.
• Develop and maintain strong client relationships to understand financial needs and provide tailored solutions.
• Prospect new customers through networking, referrals, lead calling and community engagement.
• Deliver an elevated, personalized customer experience across in‑person, phone and digital channels.
• Ensure compliance with regulatory requirements and internal risk policies.

Required profile

• High school diploma or GED required; bachelor’s degree preferred.
• 3+ years of sales experience in an incentive‑based environment or 12+ months of retail banking/financial services sales.
• Proven track record of meeting sales and cross‑selling goals.
• Excellent communication, consultative and influence skills.
• Ability to work branch hours, including weekends and evenings.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Base salary range $38,250 – $61,000 per year.
• Comprehensive benefits package supporting health, family and well‑being.