Relationship Banker – Customer‑Focused Banking Role

About the role

As a Relationship Banker at Santander, you will act as a trusted advisor to customers, helping them achieve their financial goals through personalized banking, lending, and investment solutions. The role is centered on building long‑lasting relationships and delivering exceptional service both in‑branch and through digital channels.

Key responsibilities

• Achieve or exceed sales targets by promoting and cross‑selling a range of banking products and services.
• Develop and maintain strong client relationships to understand and meet their financial needs.
• Prospect for new customers through networking, referrals, lead calls, and community engagement.
• Provide seamless transactional, servicing, and product support to existing customers.
• Deliver an elevated, personalized customer experience across all touchpoints.
• Engage customers with digital banking tools and educate them on self‑service options.
• Ensure compliance with regulatory requirements and internal risk policies.
• Collaborate with branch teammates and partners to meet overall branch performance goals.

Required profile

• Strong communication and interpersonal skills with a customer‑centric mindset.
• Proven ability to meet sales and service targets.
• Comfortable working in a fast‑paced, team‑oriented environment.
• Attention to detail and commitment to regulatory compliance.
• Willingness to support nearby branch locations as needed.

Required skills

What we offer

• Opportunities for professional growth within a global financial institution.
• Access to training and development programs.
• Competitive benefits package.