Relationship Banker – Brick, NJ

About the role

The Relationship Banker acts as a trusted advisor, building long‑lasting relationships with customers and delivering tailored banking, lending and investment solutions. This position focuses on exceptional service, cross‑selling opportunities and supporting the branch’s growth objectives.

Key responsibilities

• Achieve or exceed sales targets by promoting and cross‑selling banking products and services.
• Develop and maintain strong client relationships to understand financial needs and provide tailored solutions.
• Prospect new clients through networking, referrals, lead calling and community engagement.
• Meet customers’ transactional, servicing and product needs.
• Deliver an elevated, personalized customer experience across all channels.
• Foster loyalty by addressing concerns and providing timely resolutions.
• Engage customers via digital platforms and educate them on self‑service options.
• Communicate clearly in person, by phone or through digital channels.
• Ensure compliance with regulatory requirements and internal risk‑management policies.
• Collaborate with team members and partners to achieve branch goals.
• Support nearby branch locations when business needs require.

Required profile

• Ability to perform all essential duties satisfactorily.
• Strong interpersonal and communication skills.
• Sales‑oriented mindset with a focus on relationship building.
• Attention to detail and commitment to regulatory compliance.
• Team player who can collaborate effectively.

Required skills