Regional Support Specialist (Sugar Land, TX)

About the role

We are seeking a Regional Support Specialist to join our Coldwell Banker team in Sugar Land. In this office‑based role you will be the central point of contact for agents, branch leaders, and marketing initiatives, ensuring smooth daily operations and a collaborative culture.

Key responsibilities

• Provide white‑glove service to agents and clients visiting the office, directing them to Primary Services and Transaction Concierge.
• Assist agents with technology, process, and operational questions, including tool training.
• Manage office social‑media accounts and deliver on‑demand marketing support.
• Promote an inclusive office culture and coordinate branch events, CB Cares initiatives, and community activities.
• Support the Branch Manager with promotional materials, sales meeting preparation, new‑agent orientations, and recognition programs.
• Collaborate with the Agent Onboarding Team to conduct comprehensive office orientations and tool training (MoxiWorks, Prospect Square, Listing Concierge, etc.).

Required profile

• Highly organized and detail‑oriented.
• Tech‑savvy with a strong willingness to learn new platforms.
• Excellent interpersonal skills and a collaborative mindset.
• Ability to thrive in a fast‑paced, dynamic environment.

Required skills

• MoxiWorks
• Prospect Square
• Listing Concierge
• Social‑media management tools