Regional Support Specialist – Office & Agent Support

About the role

We are seeking a Regional Support Specialist to join our Coldwell Banker team in Morristown, NJ. The specialist will act as the central hub for agents, branch leaders and marketing initiatives, ensuring smooth office operations and delivering high‑quality support.

Key responsibilities

• Provide white‑glove service to agents and clients visiting the office, including introductions to Primary Services and Transaction Concierge.
• Assist agents with technology, process and operational questions, troubleshooting office systems as needed.
• Manage office social media accounts and deliver on‑demand basic marketing support.
• Promote an inclusive office culture and coordinate events, recognitions and community initiatives.
• Support the Branch Manager with promotional materials, sales meeting preparation, new‑agent orientations and recruitment activities.
• Collaborate with the Agent Onboarding Team to conduct comprehensive office orientations and training on company tools.

Required profile

• Organized, tech‑savvy professional who enjoys helping people.
• Strong communication skills and ability to work in a fast‑paced, collaborative environment.
• Curious, resourceful and eager to learn new tools and processes.

Required skills

• Proficiency with MoxiWorks, Prospect Square and Listing Concierge platforms.

What we offer

• Opportunity to grow skills in a supportive real‑estate environment.
• Direct interaction with agents, branch leadership and regional support teams.
• Dynamic workplace where no two days are the same.