Regional Account Manager – Miami

About the role

The Regional Account Manager will be KIKO MILANO’s primary commercial representative for both Macy’s wholesale doors and KIKO freestanding stores across the assigned U.S. territory. This dual‑mandate position combines wholesale account management with direct leadership of store teams, driving sell‑through performance and brand visibility in a fast‑paced beauty environment.

Key responsibilities

• Own sell‑through performance for all assigned Macy’s doors and act as the main commercial contact with Beauty Directors, Customer Experience Managers and Counter Managers.
• Maintain a disciplined store‑visit cadence, document outcomes, and submit weekly performance and competitive intelligence reports.
• Develop and execute door‑level strategies to improve sell‑through rates, door rank, and net sales; create and close performance‑gap action plans.
• Plan, negotiate and oversee in‑store events, product‑launch activations and GWP promotions, tracking commercial outcomes and post‑event recaps.
• Leverage retailer relationships to secure end‑cap placement and additional brand visibility opportunities.
• Audit counter execution on each visit, ensuring promotional displays, collateral and brand standards are met.
• Communicate field intelligence on competitive activity, NPD rankings and market trends to headquarters.
• Maintain a roster of freelancers for events and peak periods, coordinating scheduling and budget with Macy’s.
• Directly manage FSS Store Managers, setting goals, overseeing performance and supporting career development.
• Recruit, onboard and retain high‑performing store teams; build succession plans for key roles.
• Support new freestanding store openings, including pre‑opening setup and recruitment.

Required profile

• Proven experience managing wholesale beauty accounts and freestanding retail stores.
• Demonstrated ability to develop and execute data‑driven sales strategies.
• Strong relationship‑building skills with retail partners and internal stakeholders.
• Leadership experience overseeing store managers and retail teams.
• Ability to analyze performance metrics and translate insights into actionable plans.

Required skills