Records Administrative Specialist

About the role

The Records Administrative Specialist provides essential clerical support to the Records Department of University of Arkansas Pulaski Technical College. This onsite position ensures accurate processing, indexing, and distribution of student and institutional documents while delivering high‑quality customer service.

Key responsibilities

• Sort and supervise the sorting of all incoming documents for processing.
• Accurately index all imaged items and produce clear, legible images.
• Assist in training and supervising other workers who index documents to ensure quality.
• Manage supply orders, including office supplies, transcript paper, and graduation materials.
• Process student requests such as unofficial transcripts, letters of good standing, and immunization records.
• Resolve constituent questions and know when to consult with staff and registrars.
• Maintain exemplary organizational and customer‑service standards.

Required profile

• Strong organizational abilities and attention to detail.
• Excellent customer‑service and communication skills.
• Ability to prioritize tasks and manage multiple requests efficiently.
• Professional demeanor and adherence to office decorum.

Required skills