Receptionist

About the role

The Receptionist will be the first point of contact for clients, families and visitors at Avenues Recovery Center in Baton Rouge. This role ensures smooth front‑desk operations and supports the clinical team with essential administrative tasks.

Key responsibilities

• Perform standard clerical duties such as emailing, filing, photocopying, faxing and transcribing.
• Greet, process and direct all facility visitors, answering questions and providing guidance.
• Monitor phones and voicemail, route calls and messages appropriately.
• Handle incoming and outgoing mail, UPS and Amazon shipments.
• Maintain inventory, cleanliness of the reception area and restock office supplies.
• Maintain the pharmacy copay log and record all payments accurately.
• Perform administrative errands and any additional duties as assigned.

Required profile

• High School Diploma or GED preferred.
• At least one year of experience in a treatment or healthcare setting preferred.
• If in recovery, a minimum of one year of sustained sobriety.
• Strong communication, organization and multitasking abilities.
• Ability to maintain confidentiality at all times.

Required skills

What we offer

• Generous paid time off and competitive compensation.
• 401(k) with 100 % employer match.
• Comprehensive medical, dental, vision and accident insurance.
• Critical illness, hospital indemnity and long‑term care benefits.
• Employer‑paid life, AD&D and term insurance.
• Legal, pet, identity‑theft protection and employee assistance programs.
• Flexible Spending Accounts for medical and dependent care.