Receptionist – Guest Services

About the role

As the first point of contact at F1 Arcade in Philadelphia, you will welcome guests, manage check‑ins and walk‑ins, and ensure every visitor feels valued from the moment they arrive.

Key responsibilities

• Greet guests with a warm, friendly demeanor and create a positive first impression.
• Handle reservations, walk‑ins and check‑in procedures efficiently.
• Provide attentive, professional service and answer guest inquiries.
• Collaborate with other departments to ensure a seamless guest experience.
• Maintain a tidy, organized reception area.

Required profile

• Previous experience in hospitality, entertainment or a fast‑paced guest‑facing role is a plus.
• Excellent communication and problem‑solving abilities.
• Organised, proactive and reliable with a can‑do attitude.
• Team player who brings positive energy and professionalism.
• Flexible availability for evenings, weekends and holidays.
• Ability to demonstrate F1 Arcade core values: pursuit of excellence, positive energy, integrity, team spirit.
• Physical ability to sit for periods, lift up to 10 lb regularly and up to 50 lb as needed.

Required skills