Receptionist for Plaintiff Personal Injury Law Firm

About the role

We are seeking a professional Receptionist to be the first point of contact for clients, callers, and visitors at our busy plaintiff personal injury practice in Washington, D.C. The role supports attorneys and staff in a high‑volume legal environment, ensuring a polished and welcoming front‑desk experience.

Key responsibilities

• Answer and route a high volume of incoming calls using a multi‑line phone system.
• Greet clients and visitors, manage the front‑desk area, and maintain a professional atmosphere.
• Schedule appointments, maintain conference room calendars, and coordinate meetings.
• Handle incoming and outgoing mail, deliveries, and intake paperwork.
• Provide administrative support to attorneys and staff as needed.

Required profile

• Minimum 2 years of receptionist or front‑office experience, preferably in a legal or professional services setting.
• Experience in high‑call‑volume environments and ability to manage competing priorities.
• Strong written and verbal communication skills with a polished, client‑facing demeanor.
• High degree of professionalism, discretion, and reliability.

Required skills

• Proficiency with Microsoft Office Suite.
• Experience operating multi‑line phone systems and general office technology.

What we offer

• Salary range $50,000‑$60,000 + depending on experience.
• Full benefits package including medical, dental, vision, and 401(k) with employer match.
• Performance‑based bonus potential.
• Stable, long‑tenured firm with a collaborative office culture.