Receptionist (Flexible Morning/Afternoon)

About the role

We are looking for a friendly and professional Receptionist to represent our organization at the front desk. This flexible position covers some mornings and some afternoons, ensuring a welcoming experience for visitors, residents, families, and staff.

Key responsibilities

• Greet visitors, residents, families, and staff in a courteous manner.
• Answer telephone calls, direct them to the appropriate parties, and take accurate messages.
• Check‑in individuals according to Covid‑19 policies and procedures.
• Maintain up‑to‑date resident/patient and staff directories.
• Handle faxing, photocopying, and basic administrative tasks as needed.
• Announce emergency codes and instructions over the public address system.
• Accept job applications and forward them to the relevant department.

Required profile

• Minimum high school diploma or equivalent.
• Consistently punctual, reliable, and able to follow company policies.
• Respectful attitude toward residents, families, visitors, and team members.
• Ability to maintain confidentiality of patient and company information.
• Business‑casual dress code and ability to perform essential functions with or without reasonable accommodation.

Required skills

• Exceptional customer service skills.
• Professional telephone etiquette.