Receptionist – Contract Assignment

About the role

We are seeking a dependable Receptionist to support daily front‑desk operations on a contract basis for a non‑profit organization in San Mateo, California. The role is pivotal in creating a welcoming environment for residents, visitors, and staff while ensuring smooth day‑to‑day operations.

Key responsibilities

• Greet residents, guests, and service providers professionally as the first point of contact.
• Answer in‑person, phone, and email inquiries with clear, courteous assistance.
• Manage incoming and outgoing mail and maintain orderly administrative records.
• Conduct regular property walkthroughs to observe conditions and report concerns.
• Provide on‑site support during urgent situations following established procedures.
• Handle multi‑line phone activity, take accurate messages, and direct calls appropriately.
• Perform basic administrative tasks such as data entry, appointment coordination, and document preparation.
• Maintain front‑desk coverage and operational continuity while the broader team handles other priorities.

Required profile

• At least 1 year of experience in a receptionist, front‑desk, or customer‑facing administrative role.
• Strong customer service and interpersonal abilities with a calm, detail‑oriented approach.
• Ability to stay organized, manage multiple tasks, and respond appropriately in emergency situations.

Required skills

• Proficiency with multi‑line phone systems.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Experience with Microsoft Office tools for routine office tasks.
• Accurate data‑entry skills and file organization.

What we offer

• Access to contract‑based benefits including medical, vision, dental, life, and disability insurance.
• Competitive compensation and opportunities for professional development through online training.