Receptionist – 10 Jay Street (Dumbo)

About the role

We are looking for a friendly and professional Receptionist to be the first point of contact for members and guests at our Soho Works location on 10 Jay Street in Dumbo. You will manage the front desk, coffee station, and basic AV/IT needs while creating a welcoming "home away from home" atmosphere.

Key responsibilities

• Greet members by name and welcome guests warmly, providing an overview of site amenities.
• Answer high‑volume phone lines and handle office services such as courier bookings, printing, laminating, and postage.
• Maintain a clean, sanitary reception area, coffee/barista station, coat check, and AV/IT closet.
• Manage Guest List duties, resolve guest concerns in real time, and communicate feedback to management.
• Support event and meeting‑room bookings, and assist with food set‑up for breakfast, lunch, and events.
• Delegate tasks to other receptionists during shifts and ensure completion.
• Use operational software to track bookings and services.

Required profile

• Minimum 2 + years experience in a similar front‑desk or hospitality role.
• Proven ability to handle high‑volume phone lines and respond to inquiries professionally.
• Flexible schedule with availability to work nights, weekends, and holidays as needed.
• Physical ability to stand for at least 8 hours and perform fast‑paced movements.

Required skills

• Experience with OpenTable.
• Experience with Salesforce.
• Basic AV/IT equipment operation.