Quality Technician I

About the role

Jabil is hiring a Quality Technician I (Quality Assurance Technician / QA Support Specialist) for its site in Florence, Kentucky, which serves high-growth AI and cloud infrastructure customers in server and rack integration and datacenters. The role provides administrative and technical support to the Quality Engineer and the quality team, helping maintain product quality, support new product introductions and ensure compliance with internal and customer requirements. The schedule is Sunday to Tuesday and every other Wednesday, 5:30 PM to 5:00 AM EST, with hourly pay plus a 15% shift differential.

Key responsibilities

• Assist in creating and maintaining visual aids
• Support Quality Engineers and Technicians in daily engineering and quality functions
• Prepare and organize raw data for analysis and reporting
• Perform routine process and product audits
• Support new product introductions and related experiments
• Review defect samples and verify purge processes
• Assist with MES setup for new and existing products
• Track and follow up on DA, ECN and CAPA (Corrective and Preventive Actions)
• Review non-conforming materials and products for compliance
• Conduct and support production inspections to meet customer requirements
• Compile and maintain quality documentation and records
• Collaborate with cross-functional teams to resolve quality issues and escalate concerns when necessary

Required profile

• High school diploma or equivalent
• Prior experience in a quality, manufacturing or technical support role preferred but not required
• Experience in electronics or components handling environments is a plus
• Ability to read work instructions, visual aids and technical documents

Required skills

• Basic knowledge of electronic component handling
• Strong analytical skills and ability to interpret graphs, ratios and technical data
• Proficiency with Windows-based systems and advanced PC skills
• Basic math skills and effective written and oral communication
• Attention to detail and ability to follow standardized processes

Preferred qualifications include a Technical Associate's degree, experience with MES systems, familiarity with CAPA, ECN and defect tracking, and exposure to quality audits and inspections. Benefits include medical, dental, prescription drug and vision insurance, 401K match, employee stock purchase plan, paid time off, tuition reimbursement, life and disability insurance, commuter benefits, pet insurance, adoption assistance and annual merit increases.